Returns & Exchanges
- Must call the Customer Service and register for exchange/return before making exchange/return.
- Product with damages will be exchanged/returned immediately.
- Available only 7 days from receiving the product.
- When returned with a diﬀerent carrier then CJ Korea Express the extra shipping cost is to be paid by the customer.
- Company does not take responsibility for products returned without the company’s agreement.
- Shipping cost made from Returns due to wrong phone number, address or denial to receive is to be paid by the customer.
- Exchange/Return Address: SuperStarTower 801, 19, Wiryeseoil-ro 1-gil, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
<When Exchange and Return is Unavailable> (교환 및 반품이 불가능한 경우)
- Product lost/damaged by the customer
- Product value decreased due to usage after receiving the product
- Product value decreased due deteriorating with time after opening of the product