Payment Information
- Same-day shipping available when deposit is completed before 2pm on weekdays.
- According to order quantity, shipping may be delayed for Tiny pumpkin cake since it is baked after ordering.
- Order placed after 2pm on Fridays will be produced then shipped on Monday.
The name of the depositor and the name when ordering must match, if deposit is not confirmed order will be automatically deleted after 1 week.
If you post the name of the depositor and the name of the person who ordered under [deposit confirmation request] board after payment it will be processed faster.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : A Region.
Shipping Costs : International Shipping Fee
Shipping time : 1 - 3 days
Shipping Information :
- Ordered products will be processed when payment is confirmed. But, according to products shipping may be delayed)
Returns & Exchanges
- Must call the Customer Service and register for exchange/return before making exchange/return.
- Product with damages will be exchanged/returned immediately.
- Available only 7 days from receiving the product.
- When returned with a different carrier then CJ Korea Express the extra shipping cost is to be paid by the customer.
- Company does not take responsibility for products returned without the company’s agreement.
- Shipping cost made from Returns due to wrong phone number, address or denial to receive is to be paid by the customer.
- Exchange/Return Address: SuperStarTower 801, 19, Wiryeseoil-ro 1-gil, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
<When Exchange and Return is Unavailable> (교환 및 반품이 불가능한 경우)
- Product lost/damaged by the customer
- Product value decreased due to usage after receiving the product
- Product value decreased due deteriorating with time after opening of the product